Cookie Policy

This Cookie Policy explains how Prima Play Casino (the “Site”) uses cookies and similar technologies when you visit /cookie-policy. Cookies help the Site run smoothly, stay secure, load faster, remember your preferences, and understand what content performs best.

By continuing to use the Site, you agree to the use of cookies as described here, unless you change your cookie settings in your browser or (where available) through our consent tools.

Cookies, Explained in Plain English

A cookie is a small text file placed on your device (computer, phone, tablet) when you visit a website. Cookies let the website recognize your browser for a period of time. Some cookies last only while your browser is open, while others stay longer so the site can remember you on a future visit.

We may also use similar technologies (such as local storage, pixels, or SDKs) that serve comparable purposes. For simplicity, this policy refers to all of these as “cookies.”

Why We Use Cookies - Better Speed, Stronger Security, Smoother Play

Cookies are used to:

• Keep the Site working reliably (page navigation, login sessions, account access)
• Protect you and the Site from fraud, abuse, and unauthorized access
• Improve performance (load times, error reduction, stability)
• Understand how visitors use the Site so we can improve usability
• Personalize your experience (language, settings, remembered choices)
• Measure marketing effectiveness (where permitted and based on your preferences)

Cookie Categories We May Use

Different cookies do different jobs. Here’s how they generally break down.

Essential Cookies - The Site Can’t Run Without Them

Essential cookies support core functions such as account authentication, session management, security controls, and basic site features. Without them, key parts of the Site may not work properly (for example, staying logged in or completing important actions).

Because these cookies are necessary for service delivery and security, they are typically set by default.

Functional Cookies - Your Preferences, Remembered

Functional cookies help the Site remember choices you make, such as:

Language or region settings Saved preferences that make your next visit smoother Basic personalization that improves navigation and usability

Disabling these cookies may mean the Site works, but feels less tailored and may require you to re-enter preferences.

Performance and Analytics Cookies - What’s Working (and What Needs Fixing)

These cookies collect information about how the Site is used, such as which pages are visited most often, how users move around the Site, and whether errors occur. This data is used to improve performance, fix issues, and make the experience more intuitive.

We aim to use analytics in a way that supports privacy and reduces unnecessary data collection where possible.

Marketing Cookies - Relevance and Measurement (Where Allowed)

Marketing cookies may be used to:

Show more relevant promotions and content Limit how often you see the same ad Measure campaign performance and conversions Understand which channels bring visitors to the Site

These cookies may be set by us or by third-party partners. Where required, we only use these cookies after you provide consent.

Third-Party Cookies and Services

Some cookies may be placed by third parties that provide services to us, such as analytics, security, payment processing support, advertising measurement, or embedded content. These third parties may collect information about your device and browsing activity subject to their own privacy policies.

Third-party cookies are commonly used for aggregated analytics, fraud prevention signals, and marketing measurement. If you disable third-party cookies in your browser, certain features or measurements may not function as intended.

How Long Cookies Stay on Your Device

Cookies can be:

Session cookies - deleted when you close your browser Persistent cookies - stored for a set period or until you delete them

Retention depends on the cookie’s purpose (for example, security cookies may be shorter-lived, while preference cookies may last longer so settings aren’t lost).

Your Choices - How to Manage, Disable, or Delete Cookies

You can control cookies through your browser settings. Most browsers allow you to:

See what cookies are stored Delete cookies (all or specific ones) Block cookies entirely Block third-party cookies only Clear cookies automatically when you close the browser

If you disable or delete cookies, parts of the Site may not function properly. For example, you may be logged out more often, preferences may reset, and some pages may not load or behave as expected.

To adjust settings, check your browser’s help area (Chrome, Safari, Firefox, Edge) for the most up-to-date instructions.

Consent and Opt-Out Notes

Where required by applicable law, we will request your consent before placing non-essential cookies (such as analytics and marketing cookies). If a cookie banner or preference tool is available on the Site, you can adjust your selections there at any time.

Even when you consent, you can still use browser settings to limit cookies, though doing so may impact functionality.

Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is no consistent industry standard for how to respond, the Site may not react uniformly to these signals. We continue to evaluate privacy-friendly controls and will update this policy as practices evolve.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. Updates will be posted on this page with a refreshed effective date. If changes are significant, we may provide additional notice where appropriate.

Privacy Questions or Requests - Contact Us

If you have questions about this Cookie Policy or how cookies are used on Prima Play Casino, contact our support team at support@primaplay.eu. You can also review related privacy terms on our main page at Prima Play Casino.